Contact Us

Critical Mass, c/o DanceXchange
Level 5
Birmingham Hippodrome
Thorp Street
Birmingham
B5 4TB
UK

Telephone
+44 (0)121 667 6730

Email
participation@dx.dance


 

Our People

For details of the team at Critical Mass 2022 please visit here.

Feedback

We like to hear what our customers think of their experience. It is always good to hear when things go right, but equally it is important for us to know if we get things wrong so that we can put matters right and take action to ensure we improve for the future.

If you want to give us feedback on something that you have enjoyed, or simply a suggestion for the future, please email participation@dx.dance.  We will ensure that your comments are passed onto the relevant team.

If you are dissatisfied with the service you have received from us, please email participation@dx.dance. Your email will be sent to the relevant person for them to investigate what has happened and you will be notified of who is dealing with the matter within 2 working days.

They will respond to you with either progress or their conclusions within 5 working days of this. If it is a more complicated matter it may take longer than 5 days to resolve but they will notify you of this.

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